Legal

Privacy Policy

Last updated: October 13, 2026. This policy explains how Traxn collects, uses, and protects information when you visit https://traxn.ai or use Traxn services.

1. Who we are

Traxn (“Traxn,” “we,” “us,” or “our”) provides a growth platform with a proprietary System installed for niche businesses. Our website is https://traxn.ai. For privacy questions, contact us through the Consultation Call page or the contact options published on the site.

2. Information we collect

Information you provide

Name, email, business name, and offer details when you request Traxn, book a consultation, chat with us, or otherwise contact us.
Billing and account details needed to provide paid access (processed by our payment and platform providers).
Content you upload or generate inside your Traxn account (contacts, messages, pages, and similar business data you choose to store).

Information collected automatically

Device, browser, IP address, approximate location, and usage data when you visit the website.
Cookies and similar technologies for site function, analytics, and (where enabled) marketing.
Chat widget interactions when you use on-site messaging.

3. How we use information

To provide, secure, and improve Traxn, the website, and related support.
To respond to inquiries, schedule consultations, and deliver the System install and account access.
To process payments, prevent fraud, and manage subscriptions.
To send service messages and, where permitted, product updates or marketing (you can opt out of marketing).
To comply with law and enforce our Terms.

4. How we share information

We do not sell your personal information. We may share information with:

Service providers that help us run the platform, hosting, payments, analytics, email/SMS, chat, and booking tools (including infrastructure powered by GoHighLevel and related vendors).
Professional advisors or authorities when required by law or to protect rights and safety.
A successor entity if Traxn is involved in a merger, acquisition, or asset transfer, subject to appropriate protections.

Customer account data inside Traxn remains under the customer’s control for their business use, subject to our Terms and applicable law.

5. Cookies and tracking

We use cookies and similar technologies for essential site function and to understand how the website is used. You can control cookies through your browser settings. Disabling some cookies may limit site features.

6. Data retention

We keep information as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Account and System-related data may be retained for the life of the subscription and for a reasonable period afterward for backup, audit, and legal purposes.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure. Please use strong passwords and limit access to your Traxn account.

8. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information, or to object to certain processing. To make a request, contact us using the options on the site. We may need to verify your identity before responding.

9. International transfers

Traxn and its providers may process information in countries other than your own. Where required, we rely on appropriate safeguards for cross-border transfers.

10. Children’s privacy

Traxn is intended for business use by adults. We do not knowingly collect personal information from children under 16.

11. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site or services after an update means you accept the revised policy.

12. Contact

Questions about this policy: book a Consultation Call or use the contact options on traxn.ai.