Refund Policy

1. All sales are final

Traxn provides no refunds, returns, chargeback-friendly cancellations, or pro-rated refunds for platform access, System installs, setup, consulting related to the install, or subscription fees once purchase is completed or access/install work has begun.

By purchasing Traxn or authorizing a System install, you acknowledge and agree that payments are non-refundable.

2. Why there are no refunds

Traxn is not a simple software download you can “return unused.” When you buy, we deliver and install our proprietary Traxn System (our intellectual property) into your business account and operating environment. That work includes configuring and placing our IP (pipelines, funnels, workflows, calendars, messaging, AI context, and related assets) into systems you control.

• The System is custom intellectual property installed for your use.
• Once installed or access is provisioned, the value has been delivered and cannot be unwound the way a physical product can be returned.
• Copying, exporting, or continuing to use installed configurations after a refund would unfairly transfer our IP.

3. Subscriptions and renewals

Traxn is billed at the then-current rate (including $112/mo where that plan applies, or any other plan you agree to). Subscription fees are non-refundable for the billing period in which they are charged. You may cancel future renewals according to the cancellation process we provide, but cancellation does not entitle you to a refund for time already paid or for System install fees.

4. Chargebacks

Filing a chargeback or payment dispute after receiving access or a System install is a breach of this policy and our Terms and Conditions. We reserve the right to contest chargebacks, suspend accounts, and pursue recovery of fees, costs, and damages.

5. Exceptions

No refunds are offered as a matter of policy. If a payment was duplicated due to a technical billing error on our side, contact us promptly and we will review the transaction. Duplicate-charge corrections are not a general refund of Traxn services.

6. Before you buy

If you need clarity on fit, book a Consultation Call before purchasing. Review the platform, System, and your niche Solution so you understand what you are buying.

7. Contact

Billing questions: use the contact options on traxn.ai or book a Consultation Call. Related: Terms and Conditions · Privacy Policy